Frequently Asked Questions
Do I need to register to order?
Which currency is your shop in?
Where are you shipping from?
Do you have a physical shop?
- No, registration is not required. You can proceed with the checkout without an account, all order confirmation and shipping notification will be sent to your email address provided at the checkout.
- After completing your purchase, you would have an option to create an account using the email you've entered at checkout, simply click the "Create Account" button and then set a password on the following page.
- Once you've log in to this site, you can view your previous orders and saved information, and your shipping information will be entered automatically during checkout the next time you make another purchase here.
- You can also create new account as well by clicking "Log In," then set a password on the following page.
- Please note that all prior member accounts and information before July 15, 2019 are no longer valid or accessible. Please create a new account if you want to view your recent order history and saved shipping information.
Which currency is your shop in?
- All listings are in USD.
Where are you shipping from?
- The Gaian Crystals is based in New York City.
Do you have a physical shop?
- No, The Gaian Crystals is exclusively an online shop.
